The world is moving in a digital direction where everything from business and trade, to education and research, is being done on the cloud. In fact, computer literacy is now a prerequisite in many job application requirements because offices are becoming paperless gradually. Professionals walk to their offices early morning with their hands swinging yet they get to deliver everything their clients demand on computers. Liberia is very responsive to the global advancements made in the world of technology. The Sub-Saharan state is improving conditions at various levels and encouraging digital transactions amongst its citizenry nationwide. There’s a growing interest from young people in the area of ICT and computer science specifically. Institutes of technology such as STARZ University and Bluecrest University College continue to serve the needs of students in various ways.
If there’s one space Liberia has made significant stride technologically it is in the area of education. While it’s true that many students lack access to computers but the use of smartphones makes it easier for people to cope with digital and smart solutions. For the case study, two years ago the state-run university, University of Liberia, moved to a digital registration process managed by the MWETANA systems to ensure students avoid the stress of manual registration that often led to a tense and ignited waves of protest on campus throughout the semester. The system gives students access to personalized portals where they plan courses, register through mobile money, and also access grade reports directly. The university recently announced a virtual learning semester early July 2020, to continue providing education to students as citizens obey physical social distancing practices in line with COVID-19 health protocols. Months ago, many universities followed suit and started doing digital registration. It is greatly hoped by students that others will begin online classes to ensure the learning process continues and the state responds to changes in the new normal.
The Liberia Ministry of Foreign Affairs also started an online process for passport application and renewal a few years ago. This measure enables citizens to stay in the comfort of their homes from anywhere around the world and apply for Liberian passports, choose interview dates, and others in line with their schedule and at their convenience. Liberian businesses like Cookshop.biz, JHM solutions, and Monroe’s chicken are delivering exceptionally and improving business conditions by leveraging the opportunities technology presents through digital marketing and social media strategizing. If there’s one period in which Liberians have maximized ICT and computer solutions, it has been during the COVID-19 lockdown period. Youth-led organizations like Innovation Hub Liberia, TRIBE –Liberia, and NAYMOTE offered a range of different pieces of training for youth to enhance job readiness skills and prepare them to lead solutions to new challenges.
There is no society that makes a complete turn or achieves everything at the moment, a lot happens through steady growth and improvement. Liberia has responded well to the trends over the last few months and the new normal post-COVID-19 holds a lot of opportunities for technological advancements. There may be significant challenges in improving literacy and availing quality and affordable education across the country and in rural communities, but the society is harnessing the power of technology amongst its literate population for growth and development in many sectors.
